Contact Us for Technical Support From the Experts

Technical Support

Our Team is Here to Assist You!

Please select your SaunaFin Sauna Heater model below, answer a few quick questions related to your choice, share your details, and let us ensure your Sauna experience is seamless. Your feedback helps us tailor our support to your specific needs.

Tylo

Sauna Craft

Helo / Mikko

Home Craft

Saaku

Infrared Sauna

Steam Generator

Additional Information

Is this a new installation?

Yes No

Was the heater functioning properly before this issue occurred?

Yes No Unknown

Did you purchase the heater only or complete sauna package?

Heater Only Complete Sauna Package

Name under which it was purchased

Have you tried any troubleshooting; if yes, what?

Please see links to technical support Documents

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Upload Photos

PICTURES HELP US DETERMINE WHAT MAY BE CAUSING THE ISSUE YOU ARE HAVING.
Please include pictures showing the following: HEATER, CONTROL, SENSOR, AND LOCATION OF SENSOR & VENTS

Need to send us drawings or pictures? Drag & Drop your files OR Click Here to upload

Steam Model No.

Control Model No.

Is this a new installation?

Yes No

Was the steamer functioning properly before this issue occurred?

Yes No Unknown

WHAT IS THE ISSUE YOU ARE HAVING?

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Contact Details

Name ^*

Email ^*

Phone^*

Shipping Details

Serial no. - label on contactor box-often installed under bench

Address

City

State/Province

ZIP/Postal Code

Serial no.

Installation Date

Toll- Free:	1-800-387-7029
Phone:	905-738-4017
Fax:	905-738-2486

Mon:	8:30am - 5:00pm
Tues:	8:30am - 5:00pm
Wed:	8:30am - 5:00pm
Thur:	8:30am - 5:00pm
Fri:	8:30am - 4:00pm
Sat:	Closed
Sun:	Closed